Dassault Systems

FAQ

Get instant answers to some of our frequently asked questions below.

Account Questions

How can I change my Avatar picture?

Yes, from the gallery click your current Avatar picture to change your avatar (profile picture)

 

I forgot my username and password… Help!

Don’t worry about your username, you log in to Apps for Kids with your (or your parents) email address. You can change your username if you wish (see “How do I change my username” on the FAQ page)

To reset your password, we have added a change password tool to our app and to the sign in page.

 

At sign in you can change your password by clicking “forgot password”.

You can also change your password when you are signed in by editing your profile.

How can I create an account and start using Apps for Kids?

If you are 16 or older, you can set up an account and start using the apps instantly by clicking the “Try now” link at the top right of the Apps for Kids website.

If you are under 16 you will need permission from a parent or guardian. Enter your parent or guardian’s email on the sign-up page to have them activate your account.

Can I change my username?

Yes, edit your profile and you will be able to change your username.

Can I delete my account?

If you wish to close your account and delete all of your data including models, username, email, etc. Follow the steps below:

1. From the gallery, select “Edit Profile”
2. Switch to the “Privacy” tab
3. Select “Delete my account”
4. Ensure that you read and agree to the notice
5. Select “Delete”

Your data will be deleted from all of our servers within 30 business days.